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The American online game writer 2K Video games confirms that they’ve been victims of a cyberattack. Hackers focused 2K’s help platform and used it to focus on prospects with bogus help tickets, sending malware by way of embedded hyperlinks. The 2K help account took to Twitter to deal with the continued scenario after BleepingComputer posted the story concerning the safety breach.
Earlier as we speak, we discovered that an unauthorized third occasion illegally accessed the credentials of one among our distributors on the assistance desk platform that 2K makes use of to help our prospects.
“Please don’t open any emails or click on any hyperlinks”
2K suggested its prospects to not work together with emails acquired from the 2K Video games help account. In line with BleepingComputer, 2K prospects began receiving emails earlier as we speak saying they opened help tickets on the writer’s on-line help ticket system.
The unauthorized occasion despatched a communication to sure gamers that contained a malicious hyperlink. Don’t open any e mail or click on on any hyperlink you obtain from the 2K Video games help account.
For these customers who’ve interacted with e mail, the corporate suggested them to take the next steps to mitigate the potential influence of malware instantly:
- Reset any person account password saved in your internet browser (for instance, Chrome AutoFill)
- Allow multi-factor authentication (MFA) every time it is accessible, particularly on private e mail, banking, and telephone or web supplier accounts. If attainable, keep away from utilizing MFA that depends on textual content message verification; utilizing an authenticator app could be essentially the most safe technique
- Set up and run a dependable antivirus program
- Examine your account settings to see if any forwarding guidelines have been added or modified in your private e mail accounts.
The corporate will difficulty an official discover when it’s secure for gamers to work together with help employees emails once more.
RedLine Data-Stealer was utilized by attackers
Customers confirmed that tickets may very well be accessed by way of the 2K Assist Desk portal, nevertheless, quite a few recipients claimed that they weren’t those who opened the help tickets. After opening the tickets, they might obtain one other e mail in response from an alleged 2K official, named “Prince Ok”. The e-mail included hyperlinks to a downloadable file referred to as “2K Launcher.zip” from 2ksupport.zendesk.com.
The file contained an executable file that was, actually, RedLine info-stealing malware, as found by BleepingComputer. After infecting the system, the malware threatens to steal a variety of knowledge, resembling internet browser historical past, cookies, saved passwords, messages, but in addition saved monetary info resembling bank card knowledge or cryptocurrency wallets.
2K help tickets acquired by victims (Supply)
Though it is too early to lift any suspicions, as the corporate has but to offer any info on the claims, customers hyperlink the assault to the Rockstar Recreation breach that leaked footage of its upcoming recreation, GTA VI. What led customers to this conclusion is the truth that each 2K and Rockstar Video games are subsidiaries of Take-Two Interactive. The Rockstar Video games assault is believed to have been carried out by a hacker affiliated with the South American hacking group Lapsus$.
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2K Games’ Help Deck Platform Hacked